Love Pandas food! This location always has amazing customer service. The only reason I am giving them a 4 and not a 5 is that we are bummed that they took away the pot stickers and hot and sour soup.
I went for some fresh hot chow mein and waited for over 15 minutes just for fresh noodles. I come to eat and realize that the employee tricked me and gave me the noodles that were cooked over 2 hours ago. I specifically told to make fresh ones and not the one on the tray.
Bad customer service... Found a big black piece of hard plastic in my chow mien and nobody seem to care..... Young lady was very rude with an attitude!
Absolutely incredible experience the staff have great customer service
Tonight we went in to get dinner and all of the employees were too rushed to actually listen to our order. We asked for sauce on top of our bowl and a few containers on the side (they gave us none). Also had to ask three seperate employees for our orders of potstickers. When the cashier rang us up, she forgot our drinks. I asked for potsticker sauce as well. Once we got home we realized we hardly got any of our food the way we asked for it. Maybe this location needs to add some extra workers during the dinner rush so customers can get their food the way they order it. Won't be visiting anytime soon.
Panda Express is a US Meal Takeaway based in Antioch, California. Panda Express is located at 5789 Lone Tree Way, Antioch, CA 94531, USA.
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